On January 23, 2008, Widyatama University received a visit from Al-Ghifari University, which conducted a comparative study on the implementation of the ISO 9001:2000 quality system that has been in place at Widyatama University. This comparative study visit was attended by the Rector of Al-Ghifari University, Mr. Deden Suhendar, Drs., M.Si. and his staff, and was welcomed by Dr. Mame S. Sutoko, Ir., DEA as Rector of Widyatama University and the rectorate staff. During the visit, Dr. Mame S. Sutoko, Ir., DEA explained one of the strategies in implementing a quality management system, namely the sub-program on clean and good governance university. In realizing a clean and good governance university, Widyatama University implements SMM ISO 9001:2000 in order to:
- The institution consistently produces educational services that meet customer needs and applicable legal requirements
- Customer satisfaction, namely that of students as learners, is achieved through a transparent, efficient, and effective service system and continuous improvement of processes in all relevant areas of the university. The consistent and comprehensive implementation of clean and good governance in universities (transparency, continuous self-evaluation, and internal and external audits) will create institutions that are highly competitive and trustworthy. The implementation of a quality assurance system includes:
- The process of establishing and meeting standards for continuous quality improvement in higher education management, so that stakeholders (students, parents, teaching staff, non-teaching staff, industry/the world of work, and other interested parties) obtain customer satisfaction. The Rector’s explanation concluded with an engaging question-and-answer session, followed by the presentation of souvenirs to each party and a group photo session.
